Effective Date: 20/08/2024

Thank you for purchasing from Bible Comics. We are committed to providing high-quality digital products and a satisfying experience for our customers. Please review our refund policy carefully before making a purchase.

1. Digital Products

All purchases made on the Bible Comics website are for digital products (eBooks) that are delivered instantly upon payment.

2. Refund Eligibility

Due to the nature of digital products, all sales are final, and we generally do not offer refunds once a purchase is completed. However, we understand that exceptional circumstances can occur. Refunds may be considered in the following situations:

• Technical Issues: If you encounter technical problems that prevent you from accessing or downloading the eBook, and our support team is unable to resolve the issue within 7 business days of your purchase.
• Duplicate Purchase: If you accidentally purchase the same eBook more than once, we will issue a refund for the duplicate transaction.

3. Refund Request Process

To request a refund under the conditions mentioned above, please follow these steps:

1. Contact Us: Email our customer support team at ebooks@biblecomics.org within 7 days of your purchase. Include your order number, details of the issue, and any relevant screenshots.
2. Review: Our team will review your request within 3 business days and will notify you of the approval or rejection of your refund.
3. Refunds Issued: If approved, refunds will be processed through the original payment method within 7-10 business days.

4. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• Change of Mind: We do not offer refunds for purchases where the customer simply changes their mind.
• Inability to Download or Access Due to Customer’s Technical Limitations: Please ensure your device is compatible with our eBook formats before purchasing.
• Content Discrepancies: Refunds will not be granted based on personal disagreements with the content of the eBook, such as interpretation or religious perspective.

5. Support and Assistance

We encourage you to reach out to our support team if you encounter any issues. We are committed to resolving any technical difficulties and ensuring you have a positive experience with our products.

6. Modifications

Bible Comics reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of those changes.

For any questions or further assistance, please contact us at ebooks@biblecomics.org